FAQ
Section 5: Reseller Questions
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How does one become a Reseller?
Our program is very simple. When you purchase your fifth Virtual
Server you are automatically considered a Reseller. This entitles you
to receive a Reseller discount of 30% off your total monthly bill.
Setup and onetime charges are not subject to the Reseller Discount.
When you have purchased 20 or more Virtual Servers, you receive a 50%
discount off your total monthly bill. Simply fill out the online order
form for your customers using your Reseller ID (you will be assigned
a Reseller ID when you order your first Virtual Server).
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Is there marketing support?
You are responsible for all your own advertising including submitting
pages to Internet search engines.
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Who handles support questions for a Reseller's clients?
The Reseller Program is designed to work so that the Reseller acts as
the front line support for their own clients. In the event the Reseller
is asked a question he or she does not know the answer to, the RESELLER
may then contact GraphoNet on behalf of their client. As standard
procedure, and in order to avoid possible conflicts, GraphoNet does not
interact with the clientele of its Resellers.
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If I cancel, can I take my clients with me?
In most cases, we only serve as the technical contact for the domains
registered for your clients. Therefore, should you decide to cancel
you are free to move them according to your desires.
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