The term "Virtual Server" stems from the idea of subdividing one Physical Machine into multiple and separate "virtual" systems. Since one single machine can host multiple Virtual Servers, the cost of each individual Virtual Server is significantly less than the cost of a dedicated server. All this without sacrificing performance, flexibility, and power.

The Virtual Server System is designed to maximize customer use, control, and design of their own web site. This is quite unlike "Virtual Hosting", such as Apache and others, which merely spoofs the domain name of a company to point to a subdirectory of a Server controlled by the hosting service.

The Virtual Server System is designed to handle a low to medium hit load (under 100,000 hits a day). If a site begins to receive over 100,000 hits a day, their web page response will begin to be effected. Individuals who have web sites experiencing over 100,000 hits per day should consider purchasing a Dedicated Server from GraphoNET. A Dedicated Server can accommodate well over 1 million hits a day.

We have established multiple redundant DS3 fiber optic connections to the Internet. The bandwidth of a DS3 connection is 45 Mbps or about 28 times larger than a T1 (1.5 Mbps). We have also added an OC3 (155 Mbps) connection to its network. Each Physical Server is connected the internal network (a Cisco 5000 switch) by a full-duplex (collision-less) 10 Mbps Ethernet connection.

We use a backup system that provides triple redundancy. The primary backup is a "mirror" of the data on your Virtual Server stored on the physical server's secondary hard drive. This backup is immediately accessible should you lose any data, it is simply a matter of accessing the "/backup" directory on your server. The primary backup is no later than 24 hours old. The secondary backup is comprised of an archive file stored to the system volume on the physical server (each physical server has three drives). The secondary backup is no later than 48 hours old. The tertiary backup is a tape archive of your data which is no later than one week old.

There are usually 60-80 Virtual Servers configured on each physical server. The load on each physical server is closely monitored and load balancing is employed to insure that the resources on one server are not unfairly taxed by a single Virtual Server.

Registering the .com, .net, and .org top level domain names typically takes one to two business days. GraphoNet will assist you in registering your domain name when you order a new Virtual Server.

Yes. See the technical questions section below.

Here is a list of our E-mail contacts and what they do: