FAQ
Section 7: Secure Server Questions
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What is SSL and "Netscape" compatible encryption?
As an add-on feature, GraphoNet offers SSL (secure sockets layer),
frequently referred to as "Netscape" compatible encryption. This
allows a browser to communicate with your Virtual Server in a secure
SSL encrypted session. It is often used to securely transfer credit
card numbers and other sensitive information.
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What is the cost for adding SSL?
There is a one time $50 setup fee for installing SSL on a Virtual
Server. This setup charge is different from the setup required for
ordering a new Virtual Server. There is no monthly fee for SSL.
Resellers who wish to use SSL on their Servers should consider
purchasing a digital certificate from either VeriSign or Thawte.
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Can I order SSL for my Server after it has been setup?
Yes. SSL can be added at any time to a Virtual or Dedicated Server.
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How long does it take to setup SSL?
SSL can generally be added to a Virtual Server the same day it is
ordered. If you decide to order your own digital certificate,
then you would then be able to access your secure server (after the
certificate has been installed) using the URL:
https://www.your-domain.name/
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How do I access SSL on my Virtual Server?
In order to establish an encrypted web session on your Virtual Server
you simply need to change the prefix of any URL to read "https://"
instead of "http://". When you establish a secure session with your
web site, your web browser will indicate this by showing a blue key
(Netscape) or a closed lock (MSIE) in the bottom of your browser.
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What does a digital certificate do?
The Internet uses a digital certificate to prove a web site owner's
authenticity. The digital certificate establishes a legal relationship
between a legitimate company and their web site. For example, if you
go to Novell's web page and check the signature on their digital
certificate it cryptographically indicates that the site is authorized
by Novell (or by the company whose signature is actually on the digital
certificate).
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What digital certificates are supported by the Virtual Server?
Any signed digital certificate can be supported by the Virtual
Server software. However, you should be aware that most browsers by
default only support certificates signed by a limited number of agencies,
namely Verisign, Thawte, and others. Typically older browsers, v2.x or
previous, only support certificates signed by Verisign, AT&T, and a few
others. Newer browsers allow for greater flexibility in recognizing
signing agencies such as allowing a client to add any signing agency as
a recognized vendor of digital certificates.
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What does a digital certificate cost?
A Verisign certificate for a company located in the United States can
be set up for $349, with a $249 per year renewal ($449 and $349
respectively for International companies) For more information about
VeriSign, see their web site at http://www.verisign.com/.
A Thawte certificate can be obtained for $125, with renewal cost of $75 per year.
For more information about Thawte signed certificates, please see their
web site at http://www.thawte.com/.
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Can multiple digital certificates be installed on a Virtual Server?
No, only one digital certificate can be installed on a Virtual Server.
Therefore, if you are intending to obtain a digital certificate for a
site that is a Virtual Host of a Virtual Server, you would only be able
to install it if no other certificates had been installed on that Virtual
Server.
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How do I order a digital certificate?
Please contact the support staff for full details on ordering your digital certificate.
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